Improve Your Site’s Effectiveness With Google Analytics Event Tracking

This post is a taste of  what’s to come in my forthcoming Google Analytics Ebook. Sign up to be notified of its launch and for a special promotional price.

Internal Link Tracking Using Google Analytics

On your blog or website you may have multiple links –such as icons or calls to action in different locations – leading to the same page, product or piece of content – but do you know which link placement and type is most effective?

Heatmap software and services such as CrazyEgg will give you this type of information in great detail and in a visual format. But there’s usually a cost involved and for a lot of cases it might be overkill if you just need simple comparisons. So while not as elegant, you can use Google Analytics to do some simple testing and comparison.

Warning – Don’t Use Link Tagging!

Google Analytics offers a link tagging feature  which allows you to label links with a referral source, and other tracking info. On first glance you might think you could simply use this to tag your internal links in a similar way. However link tagging is designed to track promotional campaigns with traffic coming from external sources. If you use it for internal links, you will screw up your data. If someone arrives at your site via a link from another site, this would be tracked in GA as a referring site. However if that visitor then clicks an internal link that you’ve tagged, it erases that referral source and replaces it with whatever you’ve used in your link tagging.

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How Do You Build Online Community For Your Business?

Small Business CEO have published my guest post – “Kickstart Your Online Community With Your Offline Customers”. The post was written with small businesses in mind that already have a customer base and offline touchpoints such as a physical business location, call center etc. This offline base can provide an excellent foundation to start building …

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Social Media and Online Marketing News Roundup – Week of 8/23

Perhaps the biggest news this week in the online world is that Seth Godin announced he is giving up on traditional book publishing and is going all-digital. Seth has the following and the leverage to make this an exciting development for digital publishing. This could be a big step in mainstreaming electronic publishing and changing the consumption of “books.” He has published 12 bestsellers in the traditional manner, so it’s possible he will be the reason some consumers start buying digital products.

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Rule-Breaking Is A Luxury of Success

This week I’ve seen several examples of ‘rule-breaking’ in marketing and social media. Minimalist business writer Everett Bogue has decided to turn off commenting on his popular Far Beyond The Stars blog. John Boitnott writes about how the New York Times breaks every ‘rule’ of Facebook Page management practice but has 700k+ ‘fans’. To top it off,  Seth Godin announced that he’ll no longer be publishing traditional books.

I’m sure there will be, perhaps already has been, backlash and copycats in equal parts.

But what these folks are demonstrating to me is the luxury that success provides. And success can really be defined as having developed an audience that transcends the platform – audience meaning real, product-buying, idea-sharing people – not just numbers of passive ’followers’.

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I Don’t Want To Blog – Is There Still Hope?!

I find that many people have heard that they ‘should’ have a blog, but worry that they are just not the blogging type, or don’t think they will have anything to say.

Is there still hope without a blog?

I would say ‘yes’. After all, a blog only works if you actually post to it and actively promote it. It’s no silver bullet and it does take time and commitment, and honestly, it’s not for everybody.

One of the main benefits to having a blog is that with well-written and targeted content it can attract search engine traffic quite easily. This is the main benefit you will miss out on by not having a typical, text-based blog. But search engines are not the only source of traffic. So while there are many benefits to having a blog, let’s consider some alternatives.

1) Re-think what a ‘blog’ means

The typical idea of a blog is a text-based site that you update at least once per week and ideally more frequently, with posts of several hundred words. But here are some variations on what a blog can be:

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Should You Worry About Your Bounce Rate?

Should You Worry About Your Bounce Rate?
A low bounce rate is often cited as a hallmark of a good website – 40% or lower is typically heralded as the goal. But does it really matter that much? The answer is “yes” and “no” depending on your goals and your site.

What does bounce rate mean?
“Bounce rate is the percentage of single-page visits or visits in which the person left your site from the entrance (landing) page” – from Google’s Analytics help pages.

When does bounce rate matter?

– If you have a sales or conversion process which requires the user to follow through multiple pages on your site

– If exploration of your site is important to you

– If you are trying to turn new visitors into loyal readers or customers

– If yours is a retail site and want people to shop around and make purchases

– If your homepage is not inducing further clicks, particularly if it contains blog excerpts or other ‘teaser’ content

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