What We Can Learn From The T-Mobile Mess

As you may have heard, earlier this week, some of T-Mobile’s Sidekick users were told that some of their personal data and content, which was hosted by Microsoft on their servers in ‘the cloud’, was irretrievably lost – gone, kaput. Yikes! So what can we all learn from the misfortune of those livid Sidekick users?

‘The cloud’ is not failsafe!

Lately there’s been so much talk about how ‘the cloud’ is the future of computing. Even if that term is new to you, chances are you’ve been using ‘the cloud.’ Have a video hosted on YouTube? Your spreadsheet on Google Docs? That’s ‘the cloud’ – content and data that is stored somewhere ‘out there’ other than on your own servers.
It’s been easy for us to be convinced that ‘cloud’ computing is the ultimate way to store our data – it’s easy, it doesn’t cost us resources, and most of the time it works perfectly. But this fuzzy notion, embodied in the very name ‘the cloud’, of some almighty techie in the sky manning our information is part of the problem. We haven’t stopped to think what the consequences could be. It’s 2am, do you know where your data is and who’s taking care of it?!

Read More